very convenient city center location, harbor and sights within walking distance room service very attentive and polite overall, however, a very nice, pleasant and luxurious hotel with very polite and attentive staff
Sabine
ottobre 2024
The Staf showed great hospitality. From the point of view of luxurious, cleanss, and location the hotel was really really excellent.
Mohsen
febbraio 2025
Room extremely comfortable and quiet. We were upgraded as we were staying 6 nights. Plenty of storage space. Good air cooling/heating. Bathroom excellent. Public rooms in hotel splendid. Desk staff excellent. Location of hotel good; access to old town/ city centre easy on foot. Several restaurants nearby - useful if you've been walking around all day and don't want to go far in the evenings!
Stephen
marzo 2025
My flight arrived in the morning and the staff was able to accommodate me for an early check in right away. Throughout my stay, the reception staff was the nicest, most professional group of people. The hotel is gorgeous, elegant and well maintained. The breakfast buffet contained a large variety of delicious items. The restaurant served lunch and dinner and offered interesting Sicilian dishes; the staff there was most pleasant. The hotel made my stay in Palermo very special.
Aicha
gennaio 2025
Best breakfast we had - excellent options and too many to choose from. Public spaces are from another era - gorgeous and uplifting. GM of the restaurant was excellent as well as food being AMAZING - I wish we had eaten there again for dinner.
Lester
giugno 2024
We have stayed in this hotel several times so now it feels like home. The staff welcomes us with so much joy and care. We know most of them by name and they are all wonderful ! We love to stay in this hotel, the facilities and the rooms are great, location is prime! Right in the center of Palermo so we walk everywhere. The restaurants are excellent as well. The hotel is an historical landmark and it shows. The lobby, the bar, the restaurants, they are all beautiful. All the different rooms we have stayed in have been beautiful, with very large bathrooms, closets, welcome sweets, etc. When in Palermo we don’t give it a second thought. We stay at des Palmes !
Patricia
giugno 2024
Historic building, exceptionally well restored with spacious lounges with lots of large plants (many palm trees) and a beautiful bar with mirrored walls in Art Nouveau style. The room was comfortable, sound proof with black out curtains. Beds very comfortable. Enough outlets to charge phones and laptops.
Lee
gennaio 2025
Excellent location, lovely building, polite and helpful staff
Danny
novembre 2024
Breakfast was very nice. A pleasant bonus. Of course the staff were all exceptional.
Ulebwise
novembre 2024
The service in the lobby was excellent. Breakfast was good. The Hotel is very well situated and close to many of the main tourist attractions. The hotel has been refurbished recently and our room was extremely comfortable, very quiet and effective a.c. and a great shower in a spacious bathroom.
Kenneth
maggio 2024